Master's Certificate in HR Management

Course Overview

CAMBRIDGE offers a complete program in Human Resource Management. This program provides a comprehensive and detailed curriculum and training in the employee employer human resource process. The program uses the latest and authoritative approaches. The Master's Certificate Program objective is to cover the procedures and strategies from hiring to performance reviews. Completion of the program allows you to practice at a competent level of knowledge and skill in human resource process and provides you with a vehicle for appropriate credential for human resource.

To satisfy the requirements of this Program we will utilize the case studies, role-playing, video presentations and participants experience.

Upon successful completion of the program, you will receive the Master's Certificate in HR Management

This program of Master's Certificate in HR Management is a combination of training workshops of high level of professional training and learning in the specialty practice of Human Resource Management, that the program is designed to prepare professionals who may be interested in occupying middle and high HR Management positions.

Venue : Online or Face to face.

Diploma Period: (80 training hours)

Certification Process

Participants of this program will receive the Certificate of Mini MBA from Cambridge International College (Britain) upon passing the assessment criteria.

Assessment of the qualified Participant will include:

Attendance of 90% of training hours
Interaction and performance
Participant Case Study and Presentation

Program Fees

US$ …………per delegate. This rate includes course material and certification.

Who Should Attend

HR Managers, Training Managers, HR Specialists and planners, Trainers, Consultants and all people involved in recruitment, training, competence development & skills assessment of human resource, in addition to all professionals of any specialization moving to human resource middle or high positions

Program Learning Objectives

At the end of this program you will learn and be able to:

To have a process for managing employee performance, from a structured interview process to a structured performance review process.
Broaden your understanding of Training and Learning
Deliver Training Needs Analysis
Develop and implement a 3-5 year plan for your training and development function
Assist your organization achieve their Human Performance Improvement (HPI)
Understand Human Performance Technology
Utilize The Screening, Selection and Interviewing Methods
Understand Job description, specification, duties & Tasks
Implement Task Performance Standards
Organize Training for Knowledge and Skills
Use Tools and References for tasks and jobs Feedback and Inputs for continuous improvements
Use Thinking Tools for Effective HR Management
Identify and implement HR Strategies
Run a complete Change Management process
Establish and influencing organizational strategies

Master's Certificate in HR Management Topics

The Human Resource Profession: Evolution From Personnel Management To Strategic Business Partner

Examining the HR profession and its growth in the past 15 years
Identifying the current challenges in the HR profession and strategies for overcoming the challenges
Understanding HR’s role within the organization to add maximum value
Creating a strategically-aligned HR department to drive organizational results
Learning what to do to improve HR’s brand image within the organization
Learning how to improve your own personal brand image to improve your career - and HR’s credibility
Strengthening your relationship as a business partner by becoming a compliance expert

How to Manage and Organize your Department to Meet the Goals

Introduction: Managers need to plan and guide the work for their employees
Great Manager Tool - The 7-S Model and how it can help improve your organization
Manage your Department to its Optimum in 10 steps

1 – Determine your part in the company's goals and objectives

2 – Absolutely know what's expected of you as manager

3 – Fully know the organization's products, services and the systems

4 – Establish goals and objectives for your department

5 – Strategize, plan and structure to meet the objective

6 – Get the right people you need to meet the objective

– Get the right materials to get the job done right

8 -Get your staff all of the training it needs

9 - Organize it all to put the plan into effect

10- Monitor and control it all to keep it running smoothly

A short story about structuring a department

Labor & Employment Law: Understanding Your Compliance Requirements

Learning the Alphabets of Compliance
Employer obligations regarding when to conduct workplace investigations
Common laws that create additional “boundaries” in the contemporary workplace
Privacy: Understanding the three kinds of privacy issues
How to handle electronic communications and employee use-and abuse-of social media
Understanding today’s “must-have” company policies to minimize risk of litigation

Talent Acquisition: Getting The Right Talent

Recruiting: what’s working - what’s not working
Minimizing risk of negligent hiring
Understanding the do’s and don’ts of applicant screening to avoid roles / laws violations
Understanding where to find the “good” talent and passive job seekers
Why relying too heavily on Social Media for hiring decisions is not a great strategy
Learning the most effective interview processes to hire the right talent
Ensuring the interview questions you ask are not creating legal liability

Orientation & On Boarding: Developing A Strategy For Retaining Talent And Creating Top Performers

Understanding why most orientation programs are ineffective in retaining talent
Learning how to create a strategic orientation program that drives results and an ROI for the organization
Setting performance expectations—from Day 1—and introducing new hires to performance measurements
Learning how to create a sense of affiliation with your brand and reduce new hire anxiety
Learning how to involve leadership in the on-boarding process—and why HR should not own the entire process

Learning & Development: Developing Effective Training That Generates A ROI For The Organization

Understanding why HR must be strategically aligned before any training money is spent
Learning how to conduct a thorough needs analysis to determine if training is even the answer
Common organizational mistakes in developing training programs and how to avoid them
Learning the critical steps in developing a training project: from initial scope to evaluation of program
Learning why clear, measurable, aligned objectives are the keys to training program success
Identifying resources: internal design and development or leverage external resources?

Compensation & Benefits: The Cornerstone Of Talent Acquisition And Retention

Understanding contemporary strategies in designing compensation systems
Learning why variable compensation is growing in popularity
Identifying issues such as salary compression and how to handle pay inequity issues
Developing strategies to avoid the “halo” and “horns” issues around compensating employees
Understanding how to create an effective benefits survey to obtain valuable data

Performance Management: It’s A Lot More Than “Check The Box” On Annual Reviews

Learning contemporary strategies that are revolutionizing the performance review process
Understanding what’s working – and not working in performance management
Understanding behavioral competencies, behavioral anchors, and why calibration is critical
How to get leaders involved in the process and buy-in that managing performance really is their job
Handling performance management challenges such as sugar-coating and “no one’s perfect”
Learning how to conduct an alignment meeting with leaders to ensure fairness and consistency
Beyond reviews: understanding the action steps to effectively manage employee performance

Employee Relations: Handling The Issues HR Owns While Avoiding “Enabling” Behavior

Learning the basic principles for providing a high performing organization with a robust culture
Understanding generational and cultural diversity
Determining the root causes to your employee complaints
Learning how to identify the issues HR owns vs. what the leadership team owns
Learning the techniques to encourage employees to manage their peer and supervisory relationships
Understanding how HR’s involvement treads on other’s turf and creates additional conflict
Identifying strategies to coach, mentor, and develop supervisors and managers to facilitate more positive employee relations
Interactive Exercises: Various case studies and exercises

Course Trainer

Dr. Hourani has PhD in Strategic Planning from USA, a Certified Professional Consultant (CPC)-USA, Certified Translator & Interpreter Expert (CITE), and a Certified Trainer–UK. Translator, Entrepreneur and innovative thinker by nature. Fluent in Arabic and English, and had a cross-cultural background as a result of working with tens of nationalities worldwide.

As a senior strategist, Dr. Hourani worked for more than 30 years as a management and business director, consultant, instructor, translator and portfolio manager. He worked for major organizations all over the world like ETN-Holland, TUV-Germany, Swissquote Bank-Switzerland, M.M. Corporation-Japan, PADICO-Palestine, SABIC-Saudi Arabia, QP-Qatar, EDB-Bahrain, ADNOC-UAE, Bureau Veritas-UAE, Haward Technology-UAE, and many Universities in Gulf Region. He was the General Manager of TUV Akademie Middle East, and handled business development projects and strategic planning for major bodies like Abu Dhabi Municipality, Abu Dhabi Police, and Al Riyadh Regional Municipality.

While working for these major organizations, Dr. Hourani shared the establishing of work plans, conducting appropriate interventions and baseline studies for several NGOs and governmental institutions, and appoint as a referee of the Jury for the Contest of Innovation and Entrepreneurship Center, University of Jordan Feb. 2022

Dr. Hourani translated and edited more than 100 books in economics, management, health education & politics. The latest is translating the famous book (New Digital Deal, By Dr. Bas Boorsma & Dr. Yousef Assaf) 2020 on behalf of RIT University. Dr. Hourani also is a member of several Management and Business bodies such as PMI, AMA and Smart Cities Council-USA.

As a renowned speaker, he is a visiting lecturer/trainer and an Affiliate of Cambridge Int’l College-UK, in addition to lecturing for Abu Dhabi University, American University of RAK, University of Sharjah, Emirates Institute for Banking, and some other consulting and training, governmental & NGOs institutions worldwide.

Dr. Hourani believes that the collective knowledge, experience, innovation of the people should empower the organization. Team work, knowledge sharing, business ethics, and organizational development are a subset of his commandments. He is greatly satisfied when he brings happiness to people, learns something new, adds great value to the organization, and have a satisfied customer.

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